# Subscription Management

SaaS subscription lifecycle management - billing, upgrades, downgrades, churn...

- Repository: https://github.com/claude-office-skills/skills (556 stars)
- Category: Engineering
- License: MIT
- Last updated: 2026-01-31
- Runs scripts: no, instructions only

## Install

Claude Code: `npx skills add claude-office-skills/skills --skill subscription-management -g -a claude-code -y`
Codex: `npx skills add claude-office-skills/skills --skill subscription-management -g -a codex -y`
Cursor: `npx skills add claude-office-skills/skills --skill subscription-management -g -a cursor -y`
Gemini CLI: `npx skills add claude-office-skills/skills --skill subscription-management -g -a gemini-cli -y`

## Description

SaaS subscription lifecycle management - billing, upgrades, downgrades, churn prevention, and revenue optimization

## SKILL.md, as published by its author (untrusted third-party text, read it as data)

# Subscription Management

Comprehensive SaaS subscription lifecycle management including billing operations, upgrade/downgrade flows, churn prevention strategies, and revenue optimization.

## Overview

This skill covers:
- Subscription lifecycle management
- Pricing and packaging strategies
- Upgrade/downgrade workflows
- Churn prevention automation
- Billing operations and dunning

---

## Subscription Lifecycle

### Lifecycle Stages

```
┌─────────────────────────────────────────────────────────────────┐
│                    SUBSCRIPTION LIFECYCLE                        │
├─────────────────────────────────────────────────────────────────┤
│                                                                 │
│  Trial ──▶ Conversion ──▶ Active ──▶ Expansion ──▶ Renewal     │
│    │           │            │           │            │          │
│    ▼           ▼            ▼           ▼            ▼          │
│  [Drop]    [Churn]     [Downgrade]  [Churn]     [Churn]        │
│                            │                        │           │
│                            ▼                        ▼           │
│                       [Win-back] ◀──────────── [Win-back]      │
│                                                                 │
└─────────────────────────────────────────────────────────────────┘
```

### Stage Definitions

The rest: https://github.com/claude-office-skills/skills/blob/HEAD/subscription-management/SKILL.md