Voice Of Customer Miner
Mine public reviews, app stores, and forums for unmet needs, competitor weaknesses, and...
Install
npx skills add deanpeters/Product-Manager-Skills --skill voice-of-customer-miner -g -a claude-code -y- Repository
- deanpeters/Product-Manager-Skills7.8k
- Category
- Media
- Updated
- 20d ago
- License
- See repository
- Context cost
- Mediumabout 2,154 tokens
- Runs scripts
- No, instructions only
What it does
Mine public reviews, app stores, and forums for unmet needs, competitor weaknesses, and switching triggers, with quoted evidence. Use when you want customer voice without waiting on interviews.
Voice-of-Customer Miner
Purpose
Mine public customer voice, review sites, app stores, Reddit and practitioner forums, community boards, for unmet needs, competitor weaknesses, and switching triggers: search plan → source sweep → verbatim capture → need themes → so what → next-step options. This bridges competitive intelligence and discovery: it delivers customers' exact words without waiting on an interview cycle. But public voice skews toward the angry and the vocal, so every theme it surfaces is a hypothesis to validate, never a verdict, the output's last stop is always a real conversation.
Input
Works best with: the product(s) or competitor(s) to mine, yours, a rival's, or a set, and the decision this should inform. Also useful: a theme to focus on (onboarding, pricing, reliability) if you have one; otherwise the sweep runs open.
Input supplied inline with the invocation, text after the skill name, a pasted context dump, or an
appended ARGUMENTS: line, counts as answers already given. Use it against the question budget;
don't re-ask.
Arriving empty-handed? That works too. The skill opens with at most 3 questions (whose voice, what decision, theme or open sweep) and proceeds on labeled assumptions if they go unanswered.
Example invocation: Mine voice-of-customer for [Competitor A] and [Competitor B], focus on onboarding, informs whether our Q1 bet is a migration tool.
