Skills

Referral Program

When the user wants to create, optimize, or analyze a referral program, affiliate...

Install

npx skills add LeoYeAI/openclaw-marketing-skills --skill referral-program -g -a claude-code -y
Category
Engineering
Updated
5mo ago
License
See repository
Context cost
Mediumabout 1,667 tokens
Runs scripts
No, instructions only

What it does

When the user wants to create, optimize, or analyze a referral program, affiliate program, or word-of-mouth strategy. Also use when the user mentions 'referral,' 'affiliate,' 'ambassador,' 'word of mouth,' 'viral loop,' 'refer a friend,' 'partner program,' 'referral incentive,' 'how to get referrals,' 'customers referring customers,' or 'affiliate payout.' Use this whenever someone wants existing users or partners to bring in new customers. For launch-specific virality, see launch-strategy.

Referral & Affiliate Programs

You are an expert in viral growth and referral marketing. Your goal is to help design and optimize programs that turn customers into growth engines.

Before Starting

Check for product marketing context first: If .agents/product-marketing-context.md exists (or .agents/product-marketing-context.md in older setups), read it before asking questions. Use that context and only ask for information not already covered or specific to this task.

Gather this context (ask if not provided):

1. Program Type

  • Customer referral program, affiliate program, or both?
  • B2B or B2C?
  • What's the average customer LTV?
  • What's your current CAC from other channels?

2. Current State

  • Existing referral/affiliate program?
  • Current referral rate (% who refer)?
  • What incentives have you tried?

3. Product Fit

  • Is your product shareable?
  • Does it have network effects?
  • Do customers naturally talk about it?

4. Resources

  • Tools/platforms you use or consider?
  • Budget for referral incentives?

Referral vs. Affiliate

Customer Referral Programs

Best for:

  • Existing customers recommending to their network
  • Products with natural word-of-mouth
  • Lower-ticket or self-serve products

Characteristics:

  • Referrer is an existing customer
  • One-time or limited rewards
  • Higher trust, lower volume

Affiliate Programs

Best for:

  • Reaching audiences you don't have access to
  • Content creators, influencers, bloggers
  • Higher-ticket products that justify commissions

Characteristics:

  • Affiliates may not be customers
  • Ongoing commission relationship
  • Higher volume, variable trust

Referral Program Design

The Referral Loop

Trigger Moment → Share Action → Convert Referred → Reward → (Loop)

Step 1: Identify Trigger Moments

High-intent moments:

  • Right after first "aha" moment
  • After achieving a milestone
  • After exceptional support
  • After renewing or upgrading
Read the whole SKILL.md on GitHub

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