# Nw Jtbd Interviews

JTBD discovery techniques adapted for AI product owner context.

- Repository: https://github.com/nWave-ai/nWave (628 stars)
- Category: Engineering
- License: MIT
- Last updated: 2026-09-16
- Runs scripts: no, instructions only

## Install

Claude Code: `npx skills add nWave-ai/nWave --skill nw-jtbd-interviews -g -a claude-code -y`
Codex: `npx skills add nWave-ai/nWave --skill nw-jtbd-interviews -g -a codex -y`
Cursor: `npx skills add nWave-ai/nWave --skill nw-jtbd-interviews -g -a cursor -y`
Gemini CLI: `npx skills add nWave-ai/nWave --skill nw-jtbd-interviews -g -a gemini-cli -y`
Claude Code plugin marketplace: `/plugin marketplace add nWave-ai/nWave`

## Description

JTBD discovery techniques adapted for AI product owner context. Four Forces extraction, job dimension probing, question banks, and anti-patterns for interactive feature discovery conversations.

## SKILL.md, as published by its author (untrusted third-party text, read it as data)

# JTBD Discovery Techniques

Use when conducting interactive discovery conversations to uncover jobs users are trying to accomplish. Adapted from Bob Moesta's Switch interview methodology for AI-guided feature discovery, the user describes their situation, Luna extracts forces and jobs through structured questioning.

## Four Forces Extraction

Map user responses to Four Forces of Progress. Each force has characteristic language patterns to listen for and prompts to surface them.

### Force 1: Push of Current Situation

**User says**: "I'm frustrated that..." | "It keeps breaking when..." | "I waste so much time on..." | "The last straw was when..."

**Prompts**:
- "What's your biggest frustration with how things work now?"
- "Tell me about the worst experience with the current approach."
- "What finally made this intolerable?"
- "What triggered this request, was there a specific incident?"

### Force 2: Pull of New Solution

**User says**: "I want to be able to..." | "I imagine being able to..." | "My colleague said it could..." | "I need it to..."

**Prompts**:
- "What would the ideal outcome look like?"
- "What could you do that you can't do now?"
- "What specific capability excites you most about this?"
- "If this worked perfectly, what would change in your workflow?"

### Force 3: Anxiety of New Solution

**User says**: "I'm worried that..." | "What if it doesn't..." | "I'm not sure I can learn..." | "The risk is..."

**Prompts**:
- "What concerns do you have about this new approach?"
- "What could go wrong that would make you regret this change?"
- "What would need to be true for you to feel safe adopting this?"
- "Is there anything that almost made you not request this?"

### Force 4: Habit of Present

**User says**: "I'm used to..." | "At least with the old way, I know..." | "I've already invested..." | "My team is comfortable with..."

The rest: https://github.com/nWave-ai/nWave/blob/HEAD/nWave/skills/nw-jtbd-interviews/SKILL.md