Skills

Incident Triage

First-pass triage of a possible production incident for Paradev's hosted services.

Install

npx skills add ParadevAI/Paradev --skill incident-triage -g -a claude-code -y
Repository
ParadevAI/Paradev15.8k
Category
Engineering
Updated
3d ago
License
See repository
Context cost
Lightabout 951 tokens
Runs scripts
No, instructions only

What it does

First-pass triage of a possible production incident for Paradev's hosted services. Gathers signals (recent deploys, Sentry spikes, health checks), proposes a severity and a status.paradev.com message, then stops for human approval. Use when someone reports an outage, errors spike, or asks "is something down?".

Incident triage

You gather facts and draft. A human decides and posts. The runbook is docs/runbooks/incidents.md; read its "Severity" and "Status page updates" sections before you start.

Rules

  • Read-only. Do not deploy, roll back, disable workflows, change flags, resolve Sentry issues, or run SQL that writes.
  • Do not post to status.paradev.com, Slack, Discord, Plain, X, or any other channel. Do not declare an incident. Your output is a draft in this conversation.
  • If a tool is not connected or a check fails, write "not checked" and the reason. Do not guess.
  • Use UTC times everywhere.

1. Frame the report

Write one line each:

  • What users see, in their words.
  • When it started (first report, or first signal you find).
  • Who is affected: everyone, one region, one feature, one version, or one user.

If only one user or one machine is affected, stop here. Tell the human that this is a support issue, and suggest superset doctor.

2. Gather signals

Run the checks that can run in parallel at the same time. Record each result with its time.

Read the whole SKILL.md on GitHub

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