Skills

Documentation Strategy

Design and run a documentation system for a team or product.

Install

npx skills add rampstackco/claude-skills --skill documentation-strategy -g -a claude-code -y
Category
Design
Updated
9d ago
License
MIT
Context cost
Mediumabout 3,000 tokens
Runs scripts
No, instructions only

What it does

Design and run a documentation system for a team or product. Use this skill when planning what to document, choosing a documentation tool, organizing existing docs, fixing stale documentation, designing a maintenance cadence, or scoping technical writing work. Triggers on documentation, docs, tech writing, knowledge base, wiki, runbook, README, internal docs, doc audit, doc maintenance, stale docs, where do we document. Also triggers when the team is repeatedly answering the same questions or when onboarding takes too long.

Documentation Strategy

Decide what gets documented, where, by whom, and how it stays fresh. Stack-agnostic. Applies to internal team docs, product docs, runbooks, READMEs, and knowledge bases.


When to use

  • Setting up documentation for a new team or product
  • Auditing existing documentation
  • Fixing stale or scattered docs
  • Choosing a documentation tool or platform
  • Defining what gets documented and what doesn't
  • Establishing maintenance cadence
  • Scoping technical writing work
  • Designing onboarding documentation (use alongside team-onboarding-playbook)

When NOT to use

  • Writing the actual content of a single document (use content-and-copy)
  • Customer-facing knowledge base copy (use content-strategy)
  • Code comments and inline documentation (covered by code-review-web)
  • One-off blog posts or articles (use content-and-copy)

Required inputs

  • The audience (internal, external, customer, dev, exec)
  • Existing docs and their state (where, what shape, last updated)
  • Team size and growth trajectory
  • The kinds of work that produce documentation (engineering, product, ops, support)
  • Tools currently in use

The framework: 4 categories of documentation

Different categories of doc serve different purposes. Conflating them is how docs get bad.

Category 1: Reference

What things are. Looked up when needed.

Examples: API reference, configuration options, glossary, architecture diagrams, contact lists, decision log entries.

Properties:

  • Comprehensive
  • Fact-checked, kept accurate
  • Searchable
  • Stable structure (links don't break)
  • Version-aware where relevant

Category 2: How-to

How to do specific tasks. Procedural.

Examples: "Deploy to staging," "Reset a password," "Onboard a new contractor," "Run the backup restore drill."

Properties:

  • Step-by-step
  • Tested by someone who didn't write it
  • Includes the prerequisites
  • Includes troubleshooting
  • Versioned to the system it documents
Read the whole SKILL.md on GitHub

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