Customer Success Resume
Writes customer success, implementation, onboarding and customer support resumes.
Install
npx skills add reactive-resume/reactive-resume --skill customer-success-resume -g -a claude-code -y- Repository
- reactive-resume/reactive-resume45.2k
- Category
- Business
- Updated
- 3d ago
- License
- MIT
- Context cost
- Lightabout 845 tokens
- Runs scripts
- No, instructions only
What it does
Writes customer success, implementation, onboarding and customer support resumes. Distinguishes adoption, renewals, expansion and support quality from sales claims, with honest portfolio and retention metrics.
Customer Success Resume
Use the user's evidence, never facts or numbers from worked examples. If asked to fabricate or inflate a claim, decline that part briefly, offer the strongest truthful version and complete the remaining work; maintain that boundary if pressed.
Show the customer's outcome and the user's contribution. Work from notes and existing resume text; no CRM access or account is necessary.
Clarify the role
Ask whether the target centers on adoption, onboarding, technical implementation, renewals or support. Establish customer segment, portfolio or queue scope, escalation authority and commercial ownership.
| Work | Useful evidence |
|---|---|
| Customer success | Adoption, success plans, account health, relationships and renewal contribution |
| Implementation | Requirements, integrations, migration, training, go-live and handoff |
| Onboarding | Milestones, time to first value, enablement and completion |
| Support | Ticket mix, response and resolution, quality, knowledge content and escalations |
| Leadership | Team scope, coaching, service processes and team-level outcomes |
